Refund Policy

Verwey Drafting Inc. is committed to our clients and strives to offer the best experience possible.

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If however, you are not satisfied with your purchase, you are free to request a refund.

Our refund policy reflects our dedication to our clients and our professionalism. 

If you are not satisfied with your purchase and you would like a refund you must:

 

1- Send in a refund request form within 14 days of purchase or send an email requesting cancellation.                              This is detailed more in the third point. This goes for courses ONLY.

 

2- Contact us directly to speak about your project, and, depending how far along the project is, you will                            be refunded for your purchase up to a certain amount as specified at the time of negotiation. For                                  example, if your project is 75% complete you will be given a refund of 25% for the project. Labour is                                not refundable on drawing orders only project costs are refundable.

                      

3- For courses, you must have not opened or progressed in any of the videos in order for a refund to be                            given. This is for those who accidentally purchased, or made a purchase and wanted to quit. Being                                halfway through a course and quitting means you are NOT eligible for a refund.

This refund policy is updated regularly. It is YOUR responsibility to make sure that you are in compliance with our refund policy when requesting a refund. Any refund requests that do not follow our procedure are subject to denial. 

A full refund policy will be sent to all participants of a paid program that will be signed before commencing with the program.

-Last Updated on: October 23rd, 2024

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